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Privacy Policy
Privacy Policy
Responsible for the processing of data is:
TEKA Absaug- und Entsorgungstechnologie GmbH
Millenkamp 9
48653
Coesfeld
+49(0)2541-84841-0
info@teka.eu
Thank you for visiting our online shop. Protection of your privacy is very important to
us. Below you will find extensive information about how we handle your data.
1. Access data and hosting
You may visit our website without revealing any personal information. Each time you
visit the website, the web server automatically stores only a so-called server log file
which contains, e.g., the name of the requested file, your IP address, the date and
time of the request, the volume of data transferred and the requesting provider
(access data), and documents the request.
These access data are analysed exclusively for the purpose of ensuring the smooth
operation of the website and improving our offering. In compliance with Art. 6 (1) 1 lit
f GDPR, this serves to protect our legitimate and overriding interests in the proper
presentation of our offering. All access data are deleted no later than seven days
after the end of your visit to our website.
2. Data collection and use for processing the contract and for opening a
customer account
We collect personal data that you voluntarily submit to us when you place an order,
contact us (e.g. via a contact form or by email) or open a customer account with us.
Mandatory fields are marked as such because we cannot perform the contract,
process your contact request or open your customer account without the
corresponding data, and you would otherwise not be able to complete your order
and/or create your customer account or send the contact request. It is evident in
each input form what data are collected. We use the data that you disclose to us to
perform the contract and process your enquiries according to Art. 6 (1) 1 lit b GDPR.
Upon completion of the contract or deletion of your customer account, any further
processing of your data will be restricted, and your data will be deleted upon expiry
of the retention period applicable under relevant regulations, unless you expressly
consent to the further use of your data or we reserve the right to continue to use your
personal data to the extent and in the manner permitted by law, of which we inform
you in this notice. Your customer account can be deleted at any time. To do this, you
can either send a message to the contact option specified below or use the relevant
function available in the customer account.
3. Transfer of data
We disclose your data to the shipping company to the extent required for the delivery
of the ordered goods according to Art. 6 (1) 1 lit. b GDPR. Depending on the
payment service provider you have selected during the ordering process, we
disclose the payment details collected for order processing purposes to the bank
commissioned to handle the payment and, as the case may be, to the payment
service provider commissioned by us or to the selected payment service. Some of
those data are collected by the selected payment service providers themselves if you
open an account with them. If this is the case then, during the ordering process, you
must register with your payment service provider using your access data. In such
cases, the privacy notice of the relevant payment service provider applies.
In order to process orders and contracts, we also use an external merchandise
management system. The data transfer or the data processing performed in this
system relate to the processing of the order.
The same applies to the transfer of data to our manufacturers or wholesalers in
cases where they take over dispatch for us (drop shipping).
We use the services of payment providers and logistics providers which have their
registered offices outside the EU. Personal data are disclosed to these companies
only to the extent required to perform the contract.
Data transfer to debt collection companies
In order to fulfil the contract according to Art. 6 para. 1 s. 1 lit. b GDPR, we forward
your data to an authorised debt collection agency if our payment claim has not been
settled despite a previous reminder. In this case, the claim will be collected directly
by the collection agency. In addition, the transfer of data serves to safeguard our
legitimate and overriding interests in an effective assertion or enforcement of our
payment claim in accordance with Art. 6 para. 1 s. 1 lit. f GDPR.
4. Email newsletter and postal advertising
E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter
based on your consent according to Art. 6 (1) 1 lit a GDPR, using the data required
or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. To do this, you can
either send a message to the contact option specified below or use the opt-out link in
the newsletter. Upon unsubscription, we will delete your email address unless you
have expressly consented to the further use of your data or we reserve the right to
continue to use your personal data to the extent and in the manner permitted by law,
of which we inform you in this notice.
Postal advertising and your right to opt out
Unless you have not opted out or you are a consumer who has his or her habitual
residence in Spain, we reserve the right to use your first and last name and your
postal address for our advertising purposes, e.g. for sending offers that may be of
interest and information about our products by post. This serves to protect our
legitimate and overriding interests in promoting and advertising our products to
customers according to Art. 6 (1) 1 lit. f GDPR.
5. Use of data for payment processing
Credit assessment
In cases where we make deliveries before payment, e.g. in the case of a purchase
on invoice, we will have to obtain information about your identity and
creditworthiness using the services of specialised service providers (credit reference
agencies) for the purpose of establishing the contract according to Art. 22 (2) lit a
GDPR. To this end, we will transfer your personal data needed for the credit
assessment to the following company(ies):
SCHUFA Holding AG
Kormoranweg 5
65201 Wiesbaden
Germany
Creditreform Boniversum GmbH
Hellersbergstraße 11
41460 Neuss
Germany
Tesch mediafinanz GmbH
Weiße Breite 5
49084 Osnabrück
Germany
CRIF Bürgel GmbH
Radlkoferstraße 2
81373 München
Germany
arvato infoscore GmbH
Rheinstraße 99
76532 Baden-Baden
Germany
Deltavista GmbH
Freisinger Landstraße 74
80939 München
Germany
In this process, we will apply appropriate measures to respect your rights, freedoms
and legitimate interests. You can contact us via the contact option specified below to
inform us of your wishes and contest any decisions.
6. Cookies and web analysis
In order to make a visit to our website attractive and to enable the use of certain
functions, to display suitable products or for market research, we use so-called
cookies on various pages, provided that you have given your consent to this in
accordance with Art. 6 (1) 1 a GDPR.
Cookies are small text files that are automatically stored on your end device. Some
of the cookies used by us are deleted again after the end of the browser session, i.e.
after you close your browser (so-called session cookies). Other cookies remain on
your end device and enable us to recognize your browser the next time you visit us
(persistent cookies). You can see the storage duration in the cookie settings of your
web browser. You can set your browser so that you are informed about the setting of
cookies and decide individually whether to accept them or to exclude the acceptance
of cookies for certain cases or in general. If cookies are not accepted, the
functionality of our website may be limited. Each browser differs in the way it
manages the cookie settings. This is described in the help menu of each browser,
which explains how you can change your cookie settings. You will find these for each
browser under the following links:
Microsoft Edge™: https://support.microsoft.com/en-gb/help/4027947/microsoft-edge-
delete-cookies
Safari™: https://support.apple.com/guide/safari/manage-cookies-and-website-data-
sfri11471/mac
Chrome™: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
Firefox™ https://support.mozilla.org/en-US/products/firefox/protect-your-
privacy/cookies
Opera™ : https://help.opera.com/en/latest/web-preferences/#cookies
Below we present information on cookies we use and how you can customise your
browser to handle them.
1. Necessary cookies
These cookies are necessary to allow you to use our website. They include, e.g.,
cookies that enable you to log into the customer area or add items to your shopping
cart.
2. Analytical / performance cookies
These cookies make it possible to collect anonymised data about user behaviour on
our website. We analyse them, e.g., to improve the functionality of our website and
recommend products that will be of interest to you.
3. Functionality cookies
These cookies are used for certain features of our website, e.g. to improve the
website’s navigation, or deliver customised and relevant information to you (e.g. ads
that match your interests).
4. Targeting cookies
These cookies record information about your visit to the website, previously viewed
pages and links you click. We use this information to tailor our website and the
displayed ads to your interests.
5. Third-party cookies
The cookies of some of our advertising providers help make the on-line offering and
our website more attractive to you. Therefore, cookies of our partner providers are
also saved to your hard disk when you visit our website. These are temporary
cookies and are automatically deleted after a specific period. As a rule, cookies of
our partner providers are deleted a few days or up to 24 months after they have
been set, or in some cases after a period of several years. Cookies of our partner
providers also do not collect personal data. They only collect pseudonymised data
under a user ID. These pseudonymised data will not be associated with your
personal data at any time.
Furthermore, you can revoke your consent at any time by sending a message to the
contact option described in the privacy policy.
Use of Google (Universal) Analytics for web analytics
Insofar as you have given your consent according to Art. 6 (1) 1 lit a GDPR, this
website uses Google (Universal) Analytics. Google Universal Analytics is an offering
from Google Ireland Limited, a company incorporated and operated under Irish law
with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland
(www.google.co.uk). Google (Universal) Analytics uses methods, such as cookies,
that make it possible to analyse your use of the website. The information collected
automatically by cookies about your use of this website is, as a rule, transmitted to
and stored on a Google server in the United States. At the same time, as IP
anonymisation is enabled on this website, the IP address will be truncated before
being transmitted within the area of member states of the European Union or other
parties to the Agreement on the European Economic Area. Only in exceptional cases
will the full IP address be sent to a Google server in the USA and truncated there.
Generally, Google does not associate the anonymised IP address, transmitted from
your browser through Google Analytics, with any other data held by Google.
Where information is transmitted to and stored by Google on servers located in the
United States, the U.S. company Google LLC is certified under the EU-US Privacy
Shield. You can see the up-to-date certificate at here. Based on this agreement
between the USA and the European Commission, the latter has recognised entities
certified in accordance with the Privacy Shield as ensuring an adequate level of data
protection.
You may revoke your consent at any time with future effect by downloading and
installing the browser plug-in that is available at the following
link: https://tools.google.com/dlpage/gaoptout?hl=en. This prevents the collection of
data generated by the cookie and related to your use of the website (including your
IP address) by Google and the processing of this data by Google.
Alternatively to the browser plug-in, you may click this link, to prevent Google
Analytics from recording your data on this website in the future. Doing this stores an
opt-out cookie on your end-user device. If you clear your cookies, you will be asked
to provide your consent again.
If you have given your consent in accordance with Art. 6 para. 1 s. 1 lit. a GDPR, this
website will also use Google Signals. This is an extension function of Google
Analytics that enables so-called "cross-device tracking". This means that if your
Internet-enabled devices are linked to your Google Account, Google can generate
reports on user behaviour (in particular the number of users across devices), even if
you change your terminal device. Google will use data for this purpose if you have
activated the "personalised advertising" setting in your Google account.
We do not process personal data to this end and simply receive statistics based on
Google Signals.
You can revoke your consent at any time with future effect by downloading and
installing the browser plug-in available under the following
link: http://tools.google.com/dlpage/gaoptout?hl=en. This will prevent the collection of
data generated by the cookie in relation to your use of the website (including your IP
address) and the processing of this data by Google. In addition, you can deactivate
the "personalised advertising" setting in your Google account. You can find details
at here.
Use of Matomo for web analysis
In so far as you have given your consent according to Art. 6 (1) 1 lit a GDPR, this
website uses the web analytics software from Matomo (https:/matomo.org), a service
provided by InnoCraft Ltd. For the purposes of web analysis, data is automatically
collected and stored and user profiles are created from these data using
pseudonyms. We may use cookies for this purpose. The pseudonymised user
profiles will not be associated with the personal data of the person masked by the
pseudonym without the separate, express consent of that person. After the purpose
of use has ceased to exist and our corresponding use of Matomo has ended, the
data collected in this context will be deleted.
All data that are processed within the framework of the above-mentioned web
analysis are processed on our servers.
You may revoke your consent at any time with future effect by following the
instructions below.
Opting out:
When you withdraw your consent, an opt-out cookie will be stored on your end-user
device. If you clear your cookies, you will be asked to provide your consent again.
Google Fonts
This website contains the script code "Google Fonts". Google Fonts is an offering
from Google Ireland Limited, a company incorporated and operated under Irish law
with its registered office at Gordon House, Barrow Street, Dublin 4, Ireland
(www.google.co.uk). This serves to protect our legitimate interests in a uniform
presentation of the contents on our website in accordance with Art. 6 para. 1 lit. f)
GDPR.
Google Fonts will establish a connection between the browser you are using and
Google's servers. This informs Google that our website has been accessed from
your IP address.
Where information is transmitted to and stored by Google on servers located in the
United States, the U.S. company Google LLC is certified under the EU-US Privacy
Shield. A current certificate can be viewed at here. As a result of this agreement
between the US and the European Commission, the latter has established that
companies certified under the Privacy Shield provide an adequate level of data
protection.
Further information about data processing by Google can be found at Google's
privacy policy.
Our online presence on Facebook, Google, Xing
Our presence on social networks and platforms helps ensure better, active
communication with our customers and interested parties. We provide information
about our products and current special offers on these social networks and
platforms.
When you visit our websites on social media, your data may be automatically
collected and stored for market research and advertising purposes. So-called usage
profiles are created from these data using pseudonyms. These can be used, for
example, to place advertisements that are considered to correspond to your interests
both on and outside of the platforms. For this purpose, cookies are usually used on
your terminal. Visitor behaviour and the interests of users are stored in these
cookies. In compliance with Art. 6 para. 1 lit. f GDPR, this serves to protect our
legitimate and overriding interest in an optimised presentation of our offering and
effective communication with customers and interested parties. If you are asked by
the respective social media platform operators to give your consent for data
processing, e.g. by means of a checkbox, the legal basis for data processing is Art. 6
para. 1 lit. f GDPR.
If the aforementioned social media platforms are headquartered in the USA, the
following applies: The European Commission has adopted a decision on
appropriateness for the USA. This is based on the EU-US Privacy Shield. A current
certificate for the respective company can be viewed at here
For detailed information on the processing and use of the data by the providers on
their pages, as well as for contact options and information on your rights and settings
options for the protection of your privacy, in particular opt-out options, please refer to
the providers' data protection information linked below. If you need further help, you
can contact us.
Facebook: https://www.facebook.com/about/privacy/
Google/ YouTube: https://policies.google.com/privacy
Xing: https://privacy.xing.com/en/privacy-policy
7. Sending of rating reminders by email
If, when or after placing your order, you have given us your express consent to do so
according to Art. 6 (1) 1 lit a GDPR, we will use your e-mail address to send you
reminders about rating your order using the rating system applied by us.
You may revoke your consent at any time by sending a message to the contact
option specified below.
Rating reminders by Trusted Shops
If, when or after placing your order, you have given us your express consent to do so
according to Art. 6 (1) 1 lit a GDPR, we will disclose your e-mail address to Trusted
Shops GmbH, Subbelrather Str. 15c, 50823 Cologne, Germany
(www.trustedshops.com), so that they can email you a rating reminder.
You may revoke your consent at any time by sending a message to the contact
option specified below or directly to Trusted Shops.
8. Contact possibilities and your rights
As data subject, you have the following rights according to:
art. 15 GDPR, the right to obtain information about your personal data which
we process within the scope described therein;
art. 16 GDPR, the right to immediately demand rectification of incorrect data
or completion of your personal data stored by us;
art. 17 GDPR, the right to request erasure of your personal data stored with
us, unless further processing is required
- to exercise the right of freedom of expression and information;
- to comply with a legal obligation;
- for reasons of public interest or
- for establishing, exercising or defending legal claims;
art. 18 GDPR, the right to request restriction of processing of your personal
data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you refuse erasure of the data;
- we no longer need the data, but you need it to establish, exercise or defend
legal claims, or
- you have lodged an objection to processing in accordance with art. 21
GDPR;
art. 20 GDPR, the right to receive your personal data that you have provided
to us in a structured, commonly used and machine-readable format or to
request its transmission to another controller;
art. 77 GDPR, the right to complain to a supervisory authority . As a rule, you
can contact the supervisory authority at your habitual place of residence or
workplace or at our company headquarters.
If you have any questions about how we collect, process or use your personal data,
want to enquire about, correct, restrict or delete your data, withdraw any consents
you have given, or opt out of any particular data use, please contact us directly using
the contact data provided in the legal information published on our website.
Right to object After you have exercised your right to object, we will no longer process your This does not apply to the processing of personal data for direct marketing |