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Telephone contact

Sales (Germany, Austria, Switzerland):

+49 2541 84841-200

Sales international:

+49 2541 84841-300

Technical support:

+49 2541 84841-428

Purchase:

+49 2541 84841-400

Just a few steps to the right replacement filter

1) Enter serial number

  • Enter your system's serial number – it's on the type plate or the QR code on the system
  • The serial number is identical to the machine number
  • The unique number lets TEKA match your system precisely

2) Receive your quote

  • No-obligation quote – usually within one working day
  • Clear details on price, delivery time and filter type
  • Personal advice from our service team on request

3) Place order & receive delivery

  • Once you approve, your order is processed straight away
  • You receive a written order confirmation by e-mail
  • Dispatch usually takes place within one working day

Where do I find the serial number?

The serial number is on the type plate on the back of your system. There's also a QR-code sticker on the front, giving you direct access to the relevant service information.

QR-code sticker on the front of a TEKA system
Example: QR code on the front of the system
Type plate on the back of a TEKA system with serial number
Example: type plate on the back with the serial number

Please enter your system's serial number – not the product name or article number. Don't have the number to hand? Go to the contact form.

Did you know? — QR-code service for your systems

Newly delivered TEKA systems carry a QR code. Use it to access system-specific services directly – such as matching replacement filters, maintenance contracts or a warranty extension.

  • System recognised automatically
  • Matching services for this model
  • Request without searching for documents
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