Request a maintenance contract

Get the right maintenance contract in just a few steps

1) Assign the system & submit your request

Enter the serial number – it is on the type plate or the QR code of the system
Add company, email address and system location
Submit the request – we will handle the assignment

2) Review by TEKA Service

We check your system based on the serial number you provided
The request is internally assigned to the appropriate system
If anything is unclear, we will contact you

3) Receive a contract proposal

You receive a maintenance contract proposal
Scope of services and conditions are clearly described
After your feedback, we coordinate the next steps

Important requirement: Regular, professional maintenance is the basis for stable extraction performance and the retention of approvals (e.g. W3 certification). With the TEKA Maintenance Contract, we guarantee standard-compliant service work and complete documentation – securing functional safety and the retention of your warranty claims.

Where can I find the serial number?

The serial number is on the type plate on the rear of your system. In addition, a QR code sticker on the front lets you access the relevant service information directly.

QR code sticker on the front of a TEKA system — Example: QR code on the front of the system

Type plate on the rear of a TEKA system with serial number — Example: type plate on the rear with serial number

Please enter the serial number of your system – not a product name or item number. Don't have the number to hand? To the contact form.

Did you know? — QR code service for your systems

Newly delivered TEKA systems carry a QR code. Use it to access system-specific services directly – such as matching replacement filters, maintenance contracts or a warranty extension.

The system is recognized automatically
Matching services for this model
Request without searching for documents