Skip to main content
Telephone contact

Sales

+49 2541 84841-200

Sales international:

+49 2541 84841-300

Technical support:

+49 2541 84841-428

Purchase:

+49 2541 84841-400

Get your matching replacement filter in just a few steps

1) Enter the serial number

  • Enter the serial number of your unit – it can be found on the nameplate or on the QR code on the system
  • The serial number is identical to the machine number
  • This unique number allows TEKA to precisely identify your system

2) Receive your quotation

  • Non-binding quotation – usually within one working day
  • Clear details on price, delivery time and filter type
  • Personal consultation from our service team upon request

3) Place your order & receive delivery

  • After your approval, the order will be processed immediately
  • You will receive a written order confirmation by e-mail
  • Filter shipment usually takes place within one working day
Important notice: Only original TEKA filter elements guarantee the proper function and safety of your system. The use of non-genuine filters may result in reduced performance and the loss of warranty or certification.

Where can I find the serial number?

The serial number of your system can be found on the nameplate on the back. In addition, there is a QR code label on the front of your unit, which provides direct access to the relevant service information.

QR code label on the front of a TEKA unit
Example: QR code on the front of the unit
Nameplate with serial number on the back of a TEKA unit
Example: Nameplate with serial number on the back

Note: This form is intended only for inquiries where a serial or machine number is available. Please do not enter a product name or article number.
If you do not have the number, please use our contact form .