Quickly find the right replacement filter – with your serial number
Enter the serial number (or machine number) of your unit. We’ll assign the compatible filters and send you a non-binding offer shortly.
- Accurate identification via serial or machine number
- Original quality & compatible alternatives
- Fast offer creation – transparent & non-binding
In just a few steps to the right replacement filter
1) Enter serial number
- Enter the serial number of your unit – it can be found on the nameplate or on the QR code label on the unit
- The serial number is identical to the machine number
- The unique number allows TEKA to precisely identify your system
2) Receive your offer
- Non-binding offer – usually within one business day
- Clear information on price, delivery time and filter type
- Personal advice from our service team available on request
3) Place your order & receive delivery
- Once approved, your order will be processed immediately
- You will receive a written order confirmation by email
- The replacement filters are usually shipped within one working day
Where can I find the serial number?
The serial number of your unit is located on the nameplate on the back side. In addition, there is a QR code sticker on the front side of your unit, giving you direct access to the relevant service information.
Tip: You can use the QR code to quickly and easily send a request for replacement filters or service. It also provides access to other useful features such as warranty extension, support contact, and operating instructions.
Note: If no information about your unit is available or the machine number is no longer legible, please use this contact form. Our service team will be happy to assist you.