Contact
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Telephone contact

Sales (Germany, Austria, Switzerland):

+49 2541 84841-200

Sales international:

+49 2541 84841-300

Technical support:

+49 2541 84841-428

Purchase:

+49 2541 84841-400

A few steps to the right replacement filter

1) Enter the serial number

  • Enter your unit's serial number – it is on the type plate or on the QR code of the unit
  • The serial number is identical to the machine number
  • Using this unique number, TEKA matches your unit precisely

2) Receive your quote

  • Non-binding quote – usually within one working day
  • Clear details on price, delivery time and filter type
  • Personal advice from our service team on request

3) Place your order & receive delivery

  • Once you approve, the order is processed immediately
  • You receive a written order confirmation by email
  • Dispatch usually takes place within one working day

Where do I find the serial number?

The serial number is on the type plate on the back of your unit. In addition, on the front you will find a QR code sticker, through which you can access the relevant service information directly.

QR code sticker on the front of a TEKA unit
Example: QR code on the front of the unit
Type plate on the back of a TEKA unit with serial number
Example: type plate on the back with serial number

Please enter the serial number of your unit – not the product name or an article number. No number to hand? To the contact form.

Did you know? — QR code service for your units

Recently delivered TEKA units carry a QR code. Through it you can access unit-related services directly – for example matching replacement filters, maintenance contracts or a warranty extension.

  • The unit is recognised automatically
  • Suitable services for this model
  • Request without searching for documents
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