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Telephone contact

Sales

+49 2541 84841-200

Sales international:

+49 2541 84841-300

Technical support:

+49 2541 84841-428

Purchase:

+49 2541 84841-400

Your manual in three simple steps

Enter serial number

  • Enter the serial number of your unit
  • The number is located on the nameplate or QR code
  • Enables clear identification of your unit by TEKA

Verification by TEKA

  • Identification of the correct unit type
  • Cross-check with the appropriate documentation
  • Contact in case of questions for identification

Receive your manual

  • Manual sent by email
  • Format: PDF document
  • Delivered quickly
    (processing may take longer for OEM units or custom-made systems)

Did you know? — QR code service specifically for your systems

New TEKA systems are fitted with a QR code. This lets you access system-specific services directly – e.g., the right replacement filters, maintenance contracts, or a warranty extension.

  • The system is recognized automatically
  • Matching services for this model
  • Request without searching for documents

Where can I find the serial number?

The serial number of your system is located on the type plate on the rear side. In addition, a QR code sticker is attached to the front side of your system, which allows you to access the relevant service information directly.

QR code sticker on the front side of a TEKA system
Example: QR code on the front side of the system
Type plate on the rear side of a TEKA system with serial number
Example: Type plate on the rear side with serial number

Note: This form is only intended for requests with an existing serial number. Please do not enter a product name or article number.
If you do not have the number, please use our contact form.